If still, you are using a manual booking process and not using your time efficiently, you are ultimately going to lose your customers. Whether you are a spa owner, salon owner, or gym owner you are managing your services and client’s appointment simultaneously. But there are many operations of your business which don’t require all of your precious time but you are spending on them, due to which you are unable to make the right use of your time.
The Appointment Scheduling Software is the one that shows you on which tasks you have to focus genuinely. The services are important which are the reason for building your client base and ultimately brings in money for you. For instance, if you are a gym owner, you can look for gym scheduling software free download to try its features before buying a subscription.
1. Time Saving Features of Software:
· Flexible Calendars:
The software has provided a facility of calendars through which clients can book appointment themselves. You don’t have to focus on the scheduling of clients more than it needed. The software will automatically approve and put on hold appointments as per the seats available per day.
The software will notify clients about the approval of booking. The software also sends a notification to staff members before each appointment and also intimate regarding the special instructions of clients.
· Appointment Booking Is Easy for Clients:
The restriction of time for booking an appointment is now out of trend. Front desk officers are not now for booking appointments on phone. Instead, the purpose is to make feel customers special and to guide them if they are new to your facility.
· Removed Forgetting Error:
Clients usually don’t reach at the time and date of appointment because they forget about it. Due to the forgetting problem, all businesses are facing no shows. But due to this software, there is no need to suffer more from this issue. This software will automatically remind clients regarding the appointment so that they won’t miss it.
Also, you don’t have to make phone calls to confirm that whether a client is coming or not. With reminder, there would be an option to respond whether he/she is going to show up or not.
· Alerts:
This software sends you alerts whenever a business generates an offer on its specific service or products. This will help clients being updated with the latest offers.
· Waivers:
Most fitness centres offer membership waivers for new members. This a method of converting more leads to existing customers successfully.
2. Marketing Features of a Software:
· Marketing Via Email:
Email is a very popular source of marketing and clients usually respond more to it. The newsletters you send through email are a source of announcing new offers and thank you notes for the regular customers. There are many easy-to-use customized marketing email templates available in this software.
· Management of Deals:
You can easily create and manage deals for your customers through this software. Like you are offering free energy drinks with weight lifting exercises. This kind of deals needs to managed efficiently and this software is only capable of doing it.
· Promotion on Online Marketplace:
The online market place is your social media platforms and other websites which promotes services of different salons, spas, or different fitness centres. Your website only can’t bring huge traffic towards your business, you have to make the accessibility of business easier by promoting it to different market places.
This is possible by integrating this software with different marketing platforms. This software provides you with information that how well your business is doing in different market places. In case of any inconvenience, you can easily communicate with the clients you made at other social media platforms via software.
3. Essential Features for The Growth of Business:
· Automation of Tasks:
Make sure that your Appointment Scheduling Software can automatically add or remove staff members, manage different locations, and manage hours of services offered. You don’t need to update anything by yourself because at the growth phase you can’t easily shift your software.
· Mind-Blowing Customer Service:
This software has made it possible for your sales rep and customer support team to be in touch with your clients at any time. This has increased the satisfaction level of customers because they don’t have to wait for the response to their query. The satisfaction level of immediate solution of issue can’t be matched with any other service.
Take Away:
There is no need to run your business on outdated methods in this modern era. Wellyx has made accessibility to all kinds of features easy and affordable for you. These features are nothing less than a treat for those businesses who had a vision for growth.