If you suspect that you have a water leak, do not panic! First, water is affordable. You spend less than 3 cents for 10 litres of water, yet the majority of water leaks seem far larger than they are. Second, if you get a hefty water bill, we offer you with a plumber’s statement that allows you to receive a portion of your money back from Sydney Water.
Before contacting us, you will want to determine whether there is a concealed leak or a leaky plumbing fixture in the home now that the water pressure is down.
First, ensure that the dishwasher or washing machine is not operating, and then examine any faucets for leaks. Next, examine the toilets to see if water is flowing from the cistern into the pan. This may be determined by putting a little piece of toilet paper on the inner rear wall of the pan. Even a minute quantity of water will be visible on paper. If any faucet or toilet is leaking, it must be serviced.
Once the toilets have been inspected, switch off the water supply to the toilets (usually located at the little mini tap located on the wall beneath the cistern). Even if there is a little leak into the cistern, this will isolate the toilet.
Now, look for evidence of water or moisture under any vanities and countertops that contain plumbing equipment. Examine the walls besides a plumbing fixture. For instance, a bedroom or closet wall may face the adjacent shower. Are any of these walls or surfaces wet or mouldy? If so, if feasible, place your ear to the wall and listen for a hissing or leaking sound.
Once you’ve examined everything inside, it’s time to broaden your research outside. Your home may be on a slab. If so, examine the perimeter of the slab for evidence of water or moisture if the answer is yes. Additionally, inspect the walls surrounding the kitchen, laundry, and bathroom plumbing fixtures for evidence of wetness.
If you have a crawl space under your home and can easily access it, examine any exposed pipes for indications of moisture and search for puddles or wet spots that may have developed.
Does there exist any moisture or puddles at the base of your garden faucets? Whether so, use a shovel to gently dig around the area to see if water is bubbling up or to locate the leaking pipe. If there is nothing visible surrounding the garden faucets, place your ear to the faucet and listen for water movement in the pipes. Exist regions of greener grass than the surrounding surroundings?
Finally, inspect the water heater. Does the side valve of the tank continuously leak water? If so, either the relief valve or the tank may have failed.
After doing these visual tests and confirming that everything is in working order, you may next check the water meter to see whether it is moving. You will have one of the following three kinds of metres: Each may be inspected to see if your water system has even the smallest leak.
The left and right metres include dials known as “telltales.” The black-barred spinner on the left-hand metre is a telltale sign. The indicator for the metre on the right is the single dial on the meter’s right side. Both of these instruments monitor minute water motions. The metre in the centre lacks an indicator. Leaks are detected using the red counter on the far right. This device monitors water use in tenths of a litre.
If you see any of these indicators or counts moving after confirming that no fixtures are leaking and doing all other tests, you likely have a hidden leak. If the leak looks to be significant, you may shut off the water supply to your home using the faucet next to the water metre.
You are responsible for repairing any pipes or fittings on your property that link to the Sydney Water main. In some situations, however, Sydney Water may restore water services between the water main and the water meter up to one metre within your property line at no cost. Additionally, they are responsible for repairing the water metre itself.
Whether you suspect that your leak may be in this area or on the water metre, you should contact Sydney Water first. They will be able to tell you if you need to contact a plumber in Hornsby for additional inspection and repair.
If you are certain that you have a water leak, please contact us at 1300 663 667 so that we may conduct additional investigation services, such as pressure testing and pipe tracing, to locate the leak site. Then, regardless of the size or location of the leak, we can offer you with a precise estimate to fix it or construct a diversion around it. Once the service is completed, we present you with a plumber’s statement so that you may get a reimbursement for the water lost.