Cybersecurity is a very important facet of any business. With the average data breach costing a massive $8.19 million in the US, one single mistake could mean bankruptcy for your company.
This is why many companies are hiring a managed cybersecurity company to take care of security for them. A managed security service provider will configure your machines and put security software in place to make your business more resilient to attacks. All of the security is out of your hands and you can relax knowing that it’s taken care of.
However, choosing the right cybersecurity company is a massively important decision and one that is in your hands. Yet how should you go about choosing a cybersecurity company to help you?
In this guide, we’re going to take a look at the key factors you need to consider when choosing an IT solutions provider like emerald city Seattle so that you can make the best possible choice.
Are you ready to learn more? Then read on!
1. What Services Do They Offer?
No two businesses will have the exact same security needs. While you may be able to set up and configure a firewall, you may feel less comfortable creating strong password policies or putting multi-factor authentication (MFA) into place.
There are a huge number of different cybersecurity services that a managed security provider can offer, and you’ll need to find one that can cover all of your bases. While you could hire several different companies for each service, this will dramatically complicate matters. The companies may not speak to each other, so there may be incompatibilities that put you at risk, and you’ll need to manage multiple monthly payments instead of one.
We’d recommend taking a critical look at your company’s cybersecurity and seeing which services you need, then basing your hire on this information.
2. Are They Within Your Budget?
IT can be one of your business’s biggest expenses. In-house IT security requires multiple salaried employees, as well as various software licenses and other equipment costs.
One of the biggest advantages of hiring a cybersecurity company is that they can significantly cut your IT costs and come with a predictable monthly or annual price tag.
This doesn’t mean, however, that you can hire any company. Depending on the services and the level of support that you need, prices can differ from business to business quite significantly, and so can the quotes from the managed cybersecurity companies.
Consider how much you can afford to pay per month, and get quotes from as many different companies as you can. Then you can create a shortlist of companies that both offer the services you need and are within your budget.
3. Do They Offer Round the Clock Support?
A security breach can happen at any time. A hacker or a piece of malware doesn’t care what time it is, and nor should your cybersecurity. You need to be able to rely on your managed security service provider whatever time it is.
The cybersecurity company that you hire should have people working 24 hours so that they can respond to any emergency that happens while you’re asleep. If you walk into work and find that a hacker has breached your system and bricked your machines, then you haven’t got a cybersecurity provider: you’ve got reactive security, and that’s not particularly helpful.
If the company doesn’t offer proactive security, you should look elsewhere. No matter how good the price is, the peace of mind that comes with a proactive security provider is well worth the extra money.
4. Do They Know Their Stuff?
While it may seem like an obvious question, you need to make sure that a company actually knows what they’re talking about. For instance, do they know basic information like the difference between bits and bytes? You can look here now to learn this little fact, by the way.
It can be difficult to tell whether a company’s employees really do know what they’re talking about, but one great way to check is by looking at their credentials. Do they have qualifications in cybersecurity or other computer science certifications?
If they don’t have these particular qualifications, do they have a lot of experience in the industry, and are they willing to let you verify said history?
Before you hire any cybersecurity company, you should take a look at their team and check out their relevant qualifications or experience. Never put your trust in an untested team: it will almost certainly not go well.
5. What Do Previous Clients Say About Them?
You can tell a lot about the company’s customer service and IT skills by looking at what previous customers have to say about them. We’d recommend not taking the company’s curated testimonials as gospel: these are selected by the company and don’t necessarily provide a realistic view of the company.
Think about it this way: a company could get 10 bad reviews for every one good review, but if they feature that one good review on their website, they look terrific.
If you want to get a realistic picture of the company, take a look at their Google reviews, which should be essentially uncurated. You can also check the company’s page on the Better Business Bureau.
Look at the common pain points that customers have experienced, as well as the best aspects of working with the company, and use these reviews to make a judgment call.
You’re Ready to Find the Right Managed Cybersecurity Company
Put these tips to good use, and you’ll be able to find the perfect managed cybersecurity company for your business. Don’t settle for second-best: keep looking until you find the best cybersecurity company you can afford and get the strong security you deserve. That said, you are looking for security for your business, here is the best cyber security company in Singapore.
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